In Viber, the number of user registrations increased by 5 times against the background of a failure in other messengers

Viber reported a fivefold increase in new user registrations in the app around the world amid disruptions in other messengers and social networks. Also, against the background of problems with access to WhatsApp and Facebook, a record increase in downloads of Telegram and Signal was recorded the day before.

The number of user registrations in Vi

ber around the world has grown 5 times, and during peak hours – 10 times.

“We also have a 75% increase in the number of messages and a 2-fold increase in the number of calls,” – said in a message from Viber.

As noted by Anna Znamenskaya, director of global development for Rakuten Viber, yesterday’s massive failures first of all showed that users should be prepared for such situations and have several different applications for communication on the device.

“We understand the critical importance of staying connected in these situations, and as an independent company we place great emphasis on the security and stability of the application. Our team is working to ensure that the service works stably during such high loads, ”Znamenskaya said.

A large-scale failure of WhatsApp and Facebook led to an increase in the popularity of other instant messengers. According to analyst firm Sensor Tower, Telegram ranked first among the most downloaded apps in the United States, soaring 55 positions on October 4, 2021, Bloomberg reported.

In addition, Signal reported “millions of new users”, which significantly increased the number of messages and calls in the messenger.

The failure also led to an increase in traffic through traditional communication channels. MTS reported that within a few hours on October 4, 2021, the number of outgoing SMS increased by 4.6 times, and the duration of calls by 2.5 times compared to the same hours in previous days.

On October 4, Facebook, WhatsApp and Instagram crashed. Users have complained about access problems around the world.